FAQs
Last Updated: October 18, 2025
General
1. What products do you sell at GadgetZ India?
We sell a wide range of electronic gadgets, accessories, and general consumer electronics, curated to enhance your daily life.
2. Where is GadgetZ India located?
Our corporate office is in New Delhi, India. We operate primarily through our website www.gadgetzindia.store.
3. How can I contact customer support?
You can reach us via email at info@gadgetzindia.store or help@gadgetzindia.store for any inquiries.
Ordering
4. How can I place an order?
Simply browse our website, add products to your cart, and proceed to checkout by providing your shipping and payment details.
5. Can I modify or cancel my order after placing it?
Modifications or cancellations are subject to approval and availability. Please contact us promptly after placing the order for assistance.
6. Is my payment information secure?
Yes, we use industry-standard encryption and payment gateways to protect your data.
7. What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and wallet payments.
Shipping & Delivery
8. What is your shipping policy?
We aim to deliver orders within 15 business days nationally, with tracking provided after dispatch.
9. Do you offer international shipping?
Yes, we ship internationally with additional charges based on the destination country.
10. How can I track my order?
Tracking details are sent to your email or phone once your order is dispatched.
11. What should I do if my order is delayed?
Please contact us at info@gadgetzindia.store with your order details for assistance.
Returns & Refunds.
12. What is your return policy?
We accept returns within 7 days of delivery for unused products in original packaging. Certain items like perishables or personalized goods are non-returnable.
13. How do I initiate a return?
Contact us at info@gadgetzindia.store for return approval and shipping instructions.
14. When will I receive my refund?
Refunds are processed within 15 business days of receiving and inspecting the returned item.
Product Information
15. Are product images accurate?
We strive for accuracy but due to device differences, actual product appearance may vary.
16. Do gadgets come with warranties?
Warranty information varies by product; check the product description or contact support.
17. How should I use and maintain my gadgets?
Product manuals and online instructions are provided to ensure optimal use.
Account & Privacy.
18. Do I need an account to order?
An account is optional but recommended for faster checkout and order tracking.
19. How is my personal information handled?
We value your privacy and handle data in accordance with our Privacy Policy available on our website.
20. Can I delete or update my personal information?
Yes, you can request updates or deletion by contacting help@gadgetzindia.store.
Miscellaneous
21. Are promotional offers available?
Yes, we run periodic promotions. Terms and validity vary per offer.
22. What if I receive a damaged or incorrect product?
Contact us immediately at info@gadgetzindia.store to resolve the issue swiftly.
23. Can I request product recommendations?
Yes, our customer service is happy to assist with product advice.
24. How do I stay updated on new arrivals and deals?
Subscribe to our newsletter and follow us on social media.
25. Do you have physical stores?
Currently, GadgetZ India operates exclusively online.
26. Are there any taxes or customs duties for international orders?
Yes, international customers are responsible for applicable duties and taxes.
27. How is shipment security ensured?
We use trusted courier services with package tracking and insurance options.